**Job Overview:**The IRC is one of the leading providers of high-quality programming for refugees and survivors of trafficking in the United States. The IRC is committed to developing innovative programs that respond to our clients’ unique challenges and needs, using our learning and experience to shape policy and practice, and highlighting and promoting best practices in service provision. The Research, Analysis and Learning (RAL) supports IRC programs in the U.S. and Europe in becoming more evidence-based and data-driven. The IRC is deeply involved in supporting new arrivals from Ukraine; this position will support efforts serving this population via instructional design and training expertise.
The IRC seeks a Program Officer, Instructional Design. This position will be responsible for designing and producing internal learning and training materials that support Ukrainian resettlement efforts in concert with subject matter experts across the RAI network, facilitating training sessions, designing related internal learning evaluations, and ensuring a knowledge management system for developed materials. The position reports to the Senior Program Officer, Learning, and can be based anywhere in the U.S.
Oversee internal learning and training initiatives related to Ukrainian resettlement. This includes but is not limited to:
- Developing, adapting, and conducting regular training sessions for new staff
- Coordinating with program teams to identify training needs, trends, policy updates, and programmatic priorities
- Manage, develop, and design e-learning modules, documents, and other training materials
- Develop and act on a training plan that maximizes resources and reaches all relevant staff; track related training activities and generate related reports as needed
Ensure that training efforts are evaluated and systematically stored, organized, and updated. This includes but is not limited to:
- Analyze and report on staff surveys and training evaluations, ensuring that actionable feedback is incorporated into subsequent resources and training sessions
- Ensure that all related training resources are stored, organized, and accessible
Education: Bachelor’s degree in a relevant discipline required (preferably in Instructional Design or Education); advanced university degree advantageous. Instructional Design certification preferred.
Work Experience: At least four years developing and implementing training/education programs. Strong experience in instructional design. Experience conducting training/orientation. Familiarity with refugees or displaced populations strongly preferred.
Skills and Competencies:
- Ability to collect data and effectively communicate results via narrative and data visualization
- Project management skills
- Experience developing innovative virtual/multimedia training products
- Advanced knowledge of Microsoft Office suite
- Experience with eLearning software packages and multimedia/editing tools a plus
- Strong attention to detail; excellent editing and proofreading skills
- Ability to work independently and as part of a team
- Excellent communication skills, both verbal and written, with fluency in English
- Ability to handle multiple priorities and deadlines
- Strong critical thinking capabilities with the ability to rapidly assess situational needs, develop problem solving strategies, and implement swift and sustainable solutions
- Familiarity with Ukrainian history, culture, or language advantageous
Working Environment:** The work environment is full time remote. New York candidates may work from the IRC office. All necessary equipment will be provided, but applicants must have a home or alternate workspace where they can effectively complete their work during regularly scheduled work hours. Some domestic travel may be required.
Language Skills: English language fluency
Certificates or Licenses: Instructional Design certification advantageous
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
How to apply